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Privacy Policy
Last Updated: 06 May, 2024
Introduction.
At Orbit, your privacy is our priority. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our CRM Management SaaS. By using Orbit, you agree to the practices described in this policy.
Information We Collect.
We collect both personal and business data to provide and improve our services. This includes information you provide during account creation, such as your name, email address, and company details, as well as data generated during your use of the platform, such as customer interactions, analytics, and system usage metrics.
How We Use Your Information.
Your data is used to enhance your experience with Orbit, including customizing features, optimizing system performance, and providing customer support. We may also use aggregated, anonymized data for research, analysis, and improving our platform features.
Data Sharing and Disclosure.
Orbit does not sell or rent your data. We may share your information with trusted third-party service providers that assist in delivering our services, but only under strict confidentiality agreements. In rare cases, data may be shared to comply with legal obligations or protect against fraudulent activity.
Data Security.
We implement robust security measures to protect your data from unauthorized access, alteration, or disclosure. These include encryption, regular security audits, and access controls. While we strive to maintain the highest level of security, no system can be entirely foolproof.
Your Rights and Choices.
You have the right to access, update, or delete your personal information at any time. You can also opt out of receiving marketing communications from Orbit. To exercise these rights, contact our support team or use the settings within the platform.
Cookies and Tracking Technologies.
Orbit uses cookies and similar technologies to enhance your user experience and collect usage data. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect certain functionalities of the platform.
Retention of Data.
We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Upon account termination, we securely delete or anonymize your data unless retention is legally required.
Updates to This Privacy Policy.
We may update this Privacy Policy periodically to reflect changes in our services or applicable laws. We will notify you of significant updates through email or platform notifications. Please review this policy regularly to stay informed about how we protect your data.
Contact Us.
If you have questions, concerns, or requests related to this Privacy Policy, please contact us at privacy@orbitcrm.com. Your trust is important to us, and we are committed to addressing any privacy-related concerns promptly.
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